Facility management.
Made available.
The platform GroundWorks built to run its own operations — work orders, assets, procurement, and every property you manage, orchestrated from one intelligent command center.
The Nexus FM operations dashboard — live KPIs, work order flow, and compliance, in real time.
One command center.
Every property.
Open work orders, close times, preventive compliance, purchase approvals — every number that matters, on one screen. And because KPIs are configurable, the dashboard tells you exactly the story your operation needs to hear.
Configurable KPIs
Define metrics, targets, and time windows per property or discipline.
Real-time flow
Work orders by discipline, priority, and status — updated as work happens.
Compliance tracking
Preventive maintenance compliance measured against your target, always.
Escalation visibility
Anything slipping past due surfaces instantly — nothing hides.
From request
to resolution.
A tenant reports an issue. An attendant picks it up. A technician fixes it. A manager closes it. Every step is logged, assigned, and provable — from SOS emergencies to scheduled PPM visits.
Raise Request — structured intake with property, discipline, priority, and even SOS routing.
Attendant Queue — every live request triaged and dispatched to the right hands.
Structured intake
No more WhatsApp requests. Every ticket arrives complete.
Priority routing
SOS, emergency, and routine — each with its own SLA clock.
Proof of work
Photos, checklists, and signatures close every job — no hearsay.
Full audit trail
Who raised it, who did it, who approved it. Timestamped, forever.
A portal of their own.
Tenants don’t call, chase, or wonder. They sign into their own client portal — see their buildings, watch every request move in real time, download invoices, and escalate with one tap. Co-branded to their company, powered by Nexus FM.
The client dashboard — live request counts, corrective vs preventive balance, buildings, and full request history.
Raise a request — structured intake, straight into the operations queue.
Executive report — performance and compliance, ready for the board.
My facilities
Buildings, areas, and status — the tenant’s whole portfolio in one register.
My invoices
Lease and service invoices, downloadable the moment they’re issued.
One-tap SOS
Emergencies jump the queue — straight to the on-call team.
Integrations
Connect the portal to the tenant’s own systems, with controlled data flow.
Every job.
On the record.
Reactive, preventive, or IoT-triggered — work orders carry their full story: discipline, priority, assignee, due date, cost, proof, and close-out. The list below is the real thing, live from the platform.
Know your assets.
Prevent the failures.
Every asset — from chillers to door readers — carries its manufacturer, warranty, criticality, and maintenance history. PPM schedules turn that register into automatic, recurring work orders before anything breaks.
The asset register — tag, location, discipline, warranty, and criticality.
PPM schedules — recurring maintenance that generates its own work orders.
Spending
with guardrails.
Purchase requests flow through configurable, multi-layer approval workflows — position-based authority limits, full approval history, and clean PR-to-PO conversion. Even cash purchases are tracked, approved, and reimbursed inside the system.
Purchase requests — from draft to approval chain to purchase order.
Workflow engine — approval layers mapped to positions and authority limits.
Nothing slips.
Everything senses.
Work that blows its SLA is escalated automatically — visible to management the moment it slips. And connected IoT devices watch your equipment around the clock, raising work orders on their own when readings cross thresholds.
Escalations — overdue work surfaced and routed to the right authority.
IoT devices — live readings, alert thresholds, auto-raised work orders.
Your portfolio,
at a glance.
Properties with their areas, custodians, and lease terms. Store stock with reorder alerts. Utility consumption with anomaly flags. And lease invoices generated automatically on your billing cycle — the back office, finally organized.
Properties — every location, area, and custodian on the register.
Lease invoices — automated billing cycles per property.
Fifteen modules. One platform.
Built for the whole operation.
One platform, three perspectives. Tenants get transparency, field teams get clarity, and management gets control.
For Tenants & Clients
Their own co-branded client portal — transparency without a single phone call.
- Client portal dashboard & executive reports
- Raise requests, even one-tap SOS
- Track status & invoices in real time
- Proof of completion, every job
For Field Teams
Technicians and attendants open the app and know exactly what to do, where, and by when.
- Attendant queue & dispatch
- My Work — personal task list
- Store issues against work orders
- Checklists, photos & signatures
For Operations & Management
Configurable KPIs, approval workflows, and a full audit trail — governance that scales.
- Live KPI dashboard
- Multi-layer approval authority
- Escalation controls
- 7-year audit history
Your facilities.
Finally orchestrated.
GroundWorks Nexus FM is live today — running real properties, real work orders, and real procurement for our clients. See it for yourself.
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